Privacy Policy
Last updated: June 26, 2025
Introduction
GLOBAL PLUG SERVICES ("we/us/our") endeavour to maintain the highest standards of confidentiality and to respect the privacy of our customers ("you") and associated persons who deal with us.
This privacy notice aims to inform you about how we collect, store, use and disclose information about you when you:
- interact or use our websites; or
- if you use any of our products, services or applications (collectively the "services") in any manner.
Compliance with Data Protection Laws
As a company with a global presence, we are subject to the varying requirements of data protection legislation in jurisdictions where we operate. Our aim is to be as consistent as possible and obey all applicable laws and apply the highest standard of privacy laws to our approach.
Examples of applicable laws:
- UK: UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018
- EU: General Data Protection Regulation ("GDPR") and local laws
- Nigeria: Nigerian Data Protection Act (NDPA) 2023 and all applicable laws
Categories of Personal Data We Process
We collect and process the personal data that you provide when interacting with us, either online or via email, mobile, phone or post.
| Data Type | Examples |
|---|---|
| Identification Data | First name, surname, gender, date of birth |
| Contact Data | Postal address, email address, telephone number |
| Financial Data | Payment card or bank account information |
| Technical Data | IP address, device ID, device type, location data |
How We Use Your Data
| Purpose | Legal Basis |
|---|---|
| Provide access to our website and mobile app | To provide the agreed service |
| Process payments for requested services | To provide the contracted service |
| Send newsletters and communications | Where we have your consent |
| Improve our products and services | For our legitimate interests |
Data Sharing
We will not share, rent or sell your personal data unless:
- You agree to this
- Sharing is necessary to fulfil our agreement with you
- We are legally allowed or required to do so
Who We Share With
- •Trusted partners/service providers
- •Third-party processors
- •Regulatory bodies
International Transfers
When transferring data internationally, we ensure adequate protection through:
- •Adequacy decisions
- •Standard contractual clauses
Your Rights
1Right to Access
Request confirmation of whether we process your data and access to it.
2Right to Rectification
Request correction of incomplete or incorrect data.
3Right to Erasure
Request deletion of your data, subject to legal exceptions.
4Right to Restrict Processing
Request limitation of processing in certain circumstances.
5Right to Data Portability
Receive your data in a structured, commonly used format.
6Right to Object
Object to processing based on legitimate interests.
Contact Us
To exercise your rights or for any privacy-related inquiries:
If unsatisfied with our response, you may contact the Information Commissioner's Office (ICO).